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Delivery Logs

Inspect accepted, delivered, and failed authentication emails in Own Auth Delivery logs, with app, date, status, retry, and safe error details.

Open Delivery Logs

Open the selected app's Logs tab to inspect its delivery events. Logs cover authentication emails sent through managed email delivery, not messages sent through the app's own email provider.

Log Entry Fields

FieldDescription
StatusWhether the delivery event is accepted, delivered, or failed.
TypeVerification, magic link, password reset, or invitation.
RecipientThe email address used for delivery.
TimestampWhen that delivery event was recorded.
ErrorA safe failure reason, shown only for failed events.

Statuses

StatusMeaning
AcceptedDelivery received the email request and queued it for sending. The email hasn't been delivered yet.
DeliveredThe email was delivered to the recipient's mail server. This doesn't guarantee inbox placement. The mail server accepted it.
FailedThe email could not be delivered after all retry attempts.

Error Messages

Failed entries show a sanitised error that is safe to display in Delivery Logs. Possible messages include:

  • Mailbox full
  • Invalid recipient
  • Domain not found
  • Connection timed out
  • Email provider rate limited
  • Email provider rejected the message
  • Email send failed

Filtering

Select an app in Delivery Logs. Filter by all statuses, accepted, delivered, or failed, and by the last 24 hours, 7 days, 30 days, or all time. The default view shows the last 7 days. Results are paginated 25 entries at a time.

Retries

Delivery retries temporary network and provider failures automatically. The default retry schedule is:

AttemptDefault Delay
First retry30 seconds
Second retry2 minutes
Third retry10 minutes

A provider Retry-After value can lengthen a delay up to 10 minutes. After the third retry fails, Delivery records a failed entry. Permanent provider failures, invalid recipients, and missing domains fail immediately without retrying.

What logs don't show

Logs never display:

  • Auth tokens or links contained in the email
  • Raw delivery keys
  • Email body content
  • Password reset URLs

This is intentional. Delivery logs are a debugging tool, not a security liability.